You can contact the Game customer service department by calling the following telephone number 0208 827 0099 for enquiries about the refund process if you have bought a game from their online store or to place a telephone pre-order on an upcoming release. You should also can Game customer services to discuss the trade-in value of any used video games that you are hoping sell in your nearest branch of the retailer.
Game Customer Services – 0208 827 0099
Call the Game customer service department on their UK telephone number 0208 827 0099 to report a problem with a video game purchased from a high street shop or from their online store. Moreover, if there is a fault with the game, such as freezing during play, you should be eligible for an exchange during your next visit to the store. However, you are only likely to receive a full cash refund if you have not yet removed the game’s external packaging. Callers should also ask for the location of their nearest Game store if they have bought a game online but would rather return it in-branch than to post it to the customer service centre. You can call Game to ask how to make a telephone pre-order after asking for the release date on a popular video game release. However, if you would like to reserve a console such as the Nintendo Switch, it is likely that you will have to visit a branch of the store to place a deposit.
You can also phone Game to discuss the estimated value of a pre-owned video game or console that you would like to trade-in for cash or credit during your next visit to the store. Alternatively, if you are an online customer, you can contact Game customer services 0208 827 0099 for support managing your account or to reset a forgotten password. You may also use this number for help using the Game track and trace service to monitor the location of an online order from your computer or phone.
Game Complaints – 01256 784 000
Phone Game on their complaints helpline number 01256 784 000 to register a formal grievance with the retailer following a recent visit to a high street branch of the store. For instance, if you would like to report a rude member of staff then you can do so on this number. Alternatively, online shoppers can make a complaint following a late delivery of a pre-order or if an item has been damaged during the shipping process.
Call Costs and Opening Hours
Contact numbers with the ’01’ prefix will charge callers the same standard per-minute rate as any other local call made from a UK mobile or landline phone. However, you can contact Game customer services for free if you are using any inclusive minutes you have with your mobile tariff or if your landline provider includes calls to free calls to landline number. The Game customer service department is available to take calls from 8am-8pm Monday to Saturday and 10am-5pm on Sundays.
Game Phone Numbers
|Game Department||UK Contact Number||Opening Hours|
|Customer Services||0208 827 0099||8am-8pm Monday to Saturday, 10am-5pm Sunday|
|Complaints||01256 784 000||8am-8pm Monday to Saturday, 10am-5pm Sunday|
UK Customer Service Address
Alternatively, if you have registered a formal dispute regarding a damage item sold by the retailer, then you may wish to send any photographic evidence or even broken devices to the Game customer service address: Game Customer Service, Unity House, Telford Road, Basingstoke, Hampshire, RG21 6YJ, United Kingdom.